We are a company based in Arizona. We specialize in importing luxury steam showers and whirlpool bathtubs. Our main priority is supplying the top steam showers to customers at the lowest prices guaranteed. We have been in the bathroom remodeling business for years and customized options based on the customer needs. Let us help you remodel your bathroom today!

We will do our best to serve and satisfy our customers. We do not ship repackaged or defected products; and if your package arrives damaged, we will exchange it for a new one at no cost to you. We only ship genuine brand name products from the original makers. For some products, the brand name makers offer a direct drop-ship to our customers. We aim for 100% customer satisfaction.

Why buy from us?

1. IN STOCK!

2. 100% Satisfaction Guarantee

3. Safe Ordering

4. No Sales Tax

IN STOCK!

We are the largest distributor of steam showers in the United States. Our goal is to be your one stop shop for all steam shower products. We offer a wide array of brands that will suit your bathroom remodeling needs.

Our facility stocks all the top models and brands. If it is not in stock, we guarantee that it will be available within 4 weeks from the time of purchase. We have shipments every week to consistently fulfill orders and that is one aspect we pride ourselves with. Other sellers will not stock these units ready for shipment; they will place a special order at time of each purchase, making your availability anywhere from 8-12 weeks for delivery.

Please speak with a sales representative today for any questions. We look forward to speaking with you soon!

100% Satisfaction Guarantee!

Your satisfaction is our goal. Over 2,000+ happy shoppers can’t be wrong! We go to great lengths to ensure you get the specialty product that’s just right for you. We understand some customers have hesitations about the remote nature of online shopping, and we’ll do everything we can to give you risk-free access to products we truly think you’ll enjoy. We offer the following 100% Satisfaction Guarantee:

• 100% refund on product purchase price less the shipping (Customer is responsible for actual shipping cost to and from both destinations)

• Offer valid for 30 days after delivery

What do you have to do to take advantage of this offer?

• Your specialty product must be requested in ‘new’ or ‘like-new’ condition

• Your return must be requested by phone at 800-517-3643 (details below)

• You pay delivery and return shipping costs (we can schedule pickup at your request)

Note that some items are sold with promotional Free Shipping programs. You will be responsible for the actual delivery and return shipping fees incurred to transport your specialty product.

Returns & Exchanges

We do everything we can to make ordering online simple. And that includes returns. However, there is a 15% restocking fee. Simply call our Customer Service staff at 800-517-3643, Mon.-Fri. (8am to 5pm, PST). You will be issued a Return Authorization Number (RA#). If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return and ship out the exchange by your preferred shipping method.

Refunds

As soon as your return is received and verified to be in new or like-new condition, your refund will be issued. We will try to credit you via your original method of payment unless otherwise instructed. If this fails, we will issue a manual check to your billing address. However, customer is responsible for shipping back and from fees.

Warranties

All specialty products E Steam Shower sells are brand-new. Each item in our store comes with the original Manufacturer’s Warranty; this information is clearly posted next to the item on the product page.

Safe Ordering

We hold the security of your personal information paramount because we believe you should have complete peace of mind throughout your shopping experience. If you have any concerns about ordering online, don’t hesitate to call 800-517-3643 Mon.-Fri. (6am to 8pm, PST) and Sat.-Sun and holidays (8am to 5pm, PST).

Measures of Security

We use 128-bit SSL, the highest commercially available encryption standard in the world. Upon adding items to your shopping cart, you will see that the URL in your browser’s address bar will begin with https… and a lock icon should appear in your browser’s status bar. This indicates that you are on our secure server, where all data is encrypted. To further enhance security, we use your Signature Panel Code when you order by credit card.

Best Business Practices

We’re a long-standing member of Better Business Bureau (BBB), and we know the importance of being a fair and honest retailer. From our generous return policy and dedicated customer-support hotline to our iron-clad data security policies and reliable shipment tracking, we offer the shopping experience you should expect from a traditional specialty retailer.

No Sales Tax

We charge no tax to orders shipped outside of Arizona. The price you see in your shipping cart is what you’ll pay – no surprises.

E Steam Shower is committed to a clear and straightforward shopping experience. We don’t bury shipping surcharges, hide handling fees, or shock you with post-order taxes.

Let us know what you think about our service! Please email us sales@esteamshower.com